Get found.
Test realistic customer requests. Check what ChatGPT and Google say about your services, service area and business when a homeowner asks.
Do you show up for the work you want?
For established HVAC, plumbing & electrical businesses
AI agents are here.
Will they choose you?
Your next customer may hand the job of finding a contractor to a personal AI agent: it searches, compares two or three companies and books the visit.
Getting found is the easy part. We check whether the agent picks you, whether the inquiry lands with someone who acts on it, and whether the work it books is worth doing. Then we follow the value through the rest of the business, from quote to job to repeat customer, and help you get there.
Start with the AI Agent Readiness Diagnostic. $899 USD.
Unconditional money-back guarantee for 3 months after your report.
The introductory call is free.
A different way to find a service business
A homeowner asks their assistant“Find an HVAC company that serves my address, can assess a replacement this week and offers financing.”
- 1Find suitable businesses
Does your service area and replacement offering appear clearly?
- 2Compare the options
Can the assistant explain your qualifications, financing and warranty terms?
- 3Arrange the next step
Can it request an assessment and get a clear response from your team?
An example request. Your diagnostic runs three of your own scenarios on ChatGPT and Google and records what they actually say about you and who they recommend instead.
Led by Chintan DhanjiFormer Bain consultantActuarial backgroundHands-on AI & operating experienceAn SC Strategy Consulting service
From the first search
to the booked job.
Being mentioned by an agent is one step. Most of the value sits behind it: whether the agent recommends you, whether the inquiry turns into a booked visit, whether that visit is profitable, and what the same fixes do for every other inquiry you already get.
Get chosen.
Assess whether an agent can explain your qualifications, reviews, service terms and what makes your offer worth choosing.
Is your value clear beyond the price?
Make booking work.
Follow the route from the customer’s request to an estimate or appointment, including the handoff to your office and what happens to the estimate in the week after it goes out.
Can interest turn into a useful next step?
Keep it profitable.
Review how you handle price comparisons, discount requests, availability and commitments against your job economics.
Are you winning work worth doing?
The shift has started.
Personal AI agents now research services, compare options, fill forms and book on a customer’s behalf. That changes who gets the call.
The practical question is what your business needs to change now, and what can wait.
Meta put a personal agent in every WhatsApp.
Muse, launched in the US on September 8, 2026, books appointments, fills out forms, negotiates on the customer’s behalf and pays through Link by Stripe. It runs in its own app, on the web and inside WhatsApp, with a free tier.
Meta announcement · September 2026Google’s assistant already calls local businesses.
Google Search can phone local businesses to check pricing and availability on a customer’s behalf, taking part of the research off their hands.
Google announcement · July 2025AI Agent Readiness
Diagnostic
See how your business comes through an agent-led buying journey, where it breaks, and which fixes are worth your money first. The agent is the front door; the assessment covers the whole business behind it.
$899 USD
Unconditional 3-month money-back guarantee.
If you don’t feel you got value, email us for a full refund. Your full fee can instead be credited toward optional implementation. Applying that credit closes the refund window.
- A focused working session
A short information request followed by a 45-minute working session with Chintan to understand your services, systems and commercial priorities.
- Three customer journeys, examined
Three agreed scenarios run on ChatGPT and Google, plus a review of the inquiry and booking handoff into your office. The report records what we observed and what we could not test.
- A ranked plan across the business
Prioritized fixes across discovery, comparison, booking and margin, including the inquiry and estimate follow-up that turns interest into booked work, maintenance renewals, pricing and job mix, and technician capacity. A business case for the strongest candidate, with costs and assumptions made explicit.
- A practical 90-day sequence
What to change first, who should own it and what to measure. Written report within 5 business days of the working session.
- A 30-minute follow-up, then help getting there
Walk through the findings and decide the first move. If you want us to implement it, we scope that separately and your $899 is credited in full.
Evidence you can act on.
The report follows one agent-led journey from search to booked job, then ranks what the same evidence says about the rest of the business.
Your report separates observed results from assumptions. If the evidence supports waiting, that belongs in the recommendation too.
Illustrative report excerpt · fictional business
Replacement estimate request
Example finding
The website mentions financing, but the assistant’s comparison omits it. The request form gives no indication of when the customer will hear back.
Why it could matter
A customer who needs financing may overlook a suitable provider. An unclear response time may leave the inquiry unresolved.
First change to test
Clarify approved financing information and the estimate process. Assign an owner to incoming requests, then repeat the same scenarios.
What to measure
Accuracy of the agent’s summary, inquiry response time and qualified estimates booked. No revenue uplift is assumed.
Business judgment.
Hands-on AI experience.
Chintan Dhanji leads your diagnostic. A former Bain consultant with an actuarial background, he has led AI assessments, built machine learning tools and redesigned business operations. Self-Driving Strategy is the home service practice of SC Strategy Consulting, his growth and AI strategy firm.
Read Chintan’s background50+ AI use cases; 10 pilots approved in 90 days.
AI assessment work at a Fortune 500 healthcare company. Pilot approvals, not realized savings.
75% reduction in fulfillment time.
Operational redesign in a consumer business; not an AI-only result.
Prior experience across industries. These are not results from this diagnostic or home-service clients.
Before you
take the next step.
Do enough customers use AI assistants for this to matter yet?
Enough that it is worth knowing what the assistants say about you today. The diagnostic starts from that, not from a forecast, and every recommendation has to pay for itself on your job economics. If the right answer is to change two things and wait, the report says so.
Is this just about appearing in AI search?
Discovery is part of it. We also examine how your offer is compared, how an inquiry reaches your team, what can be booked and how you protect margin when responding. A recommendation has to connect to a useful commercial outcome.
Do we need our own AI agent?
Possibly, but we start with your existing website, staff and software. Clearer service information, better inquiry handling or a feature you already have may be the best first move.
Will you make bookings or negotiate with our staff?
Live calls, form submissions, reservations or negotiation tests require an agreed test plan. Otherwise, we review the available journey and walk through the handoff with your team. The report identifies steps that were not tested.
Can you guarantee that assistants recommend us?
No. Results vary by platform, request, location and time. We record what we saw, give you repeatable checks, and stand behind the work with the refund.
Can you help implement the recommendations?
Yes, through a separately scoped engagement. Before you commit, we agree the deliverer, outcome, cost, support and acceptance criteria. Your $899 diagnostic fee is credited in full against that work; applying the credit closes the diagnostic refund window.
Find out what the assistants are saying about you.
Tell us what you do and where you operate. In a free 15-minute conversation, we’ll work out whether the diagnostic would be useful for your business.
Arrange a 15-minute call
Opens an email to arrange a time.
The diagnostic is a paid engagement.